Terms and Conditions
Effective Date: 08 November 2024
Welcome to alkhalids.com. The Website is operated by AL-KHALID INTERNATIONAL . These Terms and Conditions govern your use of our Website, the purchase of our products, and your engagement with our services. By accessing our Website, purchasing our products, or using our services, you agree to comply with and be bound by these Terms. If you disagree with any part of the Terms, please refrain from using our Website.
Company Information:
- Business Name: AL-KHALID INTERNATIONAL
- Address: 404, 4th Floor, JMS Business Centre, Behram Baug Rd, Patliputra, Jogeshwari West, Mumbai, Maharashtra 400102
- Email: alkhalidint@gmail.com
1. Products and Services
Al-Khalid Perfumes sells perfumes and fragrances for both international and domestic customers. We strive to provide high-quality products as accurately as described on our Website. However, minor variations in color, scent, and packaging may occur due to photographic or manufacturing variations.
2. Eligibility
By using our Website, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction. If you are under 18, you may only use our Website with the consent of a parent or legal guardian.
3. Account Registration
To access certain features of our Website or make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to terminate accounts and remove or edit content if these Terms are violated.
4. Ordering and Payment
4.1 Order Acceptance
All orders placed on our Website are subject to acceptance and availability. We reserve the right to refuse service, cancel orders, and limit quantities at our sole discretion.
4.2 Pricing and Payment
Prices for our products are displayed in the currency of your choice, inclusive of applicable taxes, where specified. Payment is required in full at the time of purchase via the payment methods provided on the Website. We use a secure third-party payment provider to process payments, and we do not store your payment information.
4.3 Shipping and Delivery
Delivery timelines and costs vary depending on the location of the delivery. Domestic orders within India generally arrive within 5-7 business days, while international orders may take up to 15-20 business days. We are not responsible for delays caused by customs or local authorities.
4.4 International Customers
International customers are responsible for any applicable customs duties, taxes, and fees required by their country of import. Please check your country’s policies regarding the import of perfumes and fragrances.
5. Returns and Refunds
5.1 Return Policy
Due to the nature of our products, we only accept returns for unopened, unused items within 14 days of purchase. Please contact us at alkhalidint@gmail.com for return instructions. You are responsible for return shipping costs.
5.2 Refunds
Refunds will be processed within 10 business days of receiving the returned item(s) in their original, unopened condition. Refunds will be made to the original payment method. Shipping costs are non-refundable.
5.3 Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of receiving the item. We will work with you to replace or refund the item at no additional cost to you.
6. Intellectual Property
All content, including but not limited to text, images, graphics, logos, and software on our Website, is the property of AL-KHALID INTERNATIONAL and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content from our Website without our prior written permission.
7. User Conduct
You agree not to engage in any unlawful, abusive, or otherwise objectionable behavior on our Website, including but not limited to:
- Using the Website for fraudulent purposes;
- Uploading or transmitting harmful or malicious software;
- Disrupting or interfering with the Website's functionality or security.
8. Disclaimer of Warranties
Our Website and products are provided "as is" without any warranties, whether express or implied. AL-KHALID INTERNATIONAL makes no representations or warranties of any kind, including but not limited to the accuracy of product descriptions, availability, and timeliness of delivery.
9. Limitation of Liability
To the fullest extent permitted by law, AL-KHALID INTERNATIONAL shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or purchase of our products. Our total liability, whether in contract, warranty, or otherwise, shall not exceed the total amount paid by you for the product(s) in question.
10. Indemnification
You agree to indemnify and hold AL-KHALID INTERNATIONAL, its directors, officers, employees, and affiliates harmless from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of our Website.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of our Website following the posting of changes constitutes acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising from or related to these Terms or your use of our Website shall be resolved exclusively in the courts located in Mumbai, Maharashtra.
13. Contact Information
If you have any questions or concerns regarding these Terms, please contact us:
- Email: alkhalidint@gmail.com
- Address: 404, 4th Floor, JMS Business Centre, Behram Baug Rd, Patliputra, Jogeshwari West, Mumbai, Maharashtra 400102
By using alkhalids.com and purchasing from AL-KHALID INTERNATIONAL, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.