Shipping Policy

Shipping Policy for AlKhalids.com
Welcome to AlKhalids.com! We aim to provide you with the best shopping experience, including a smooth and transparent shipping process. Below are the details of our shipping policy:
1. Shipping Destinations We currently ship to the following regions:
Domestic: All states within India.

2. Processing Time Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. You will receive an email notification with tracking details once your order is shipped.

3. Shipping Methods and Delivery Times We offer multiple shipping options to meet your needs:
Standard Shipping: Delivery within 5-10 business days.
Express Shipping: Delivery within 2-5 business days.
Delivery times vary based on your location and the selected shipping method. Please note that delays may occur due to unforeseen circumstances such as customs clearance or weather conditions.

4. Shipping Costs Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
Free shipping is available for orders over rs.1500 .

5. Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the carrier’s website.

6. Undeliverable Packages If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange reshipment. Additional shipping charges may apply.

7. Damaged or Lost Packages If your package arrives damaged, please contact us within 7 days of receipt with photos of the damaged items and packaging. For lost packages, please reach out to us as soon as possible so we can assist in filing a claim with the carrier.

8. Changes to Shipping Policy We reserve the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting to our website.

Contact Us If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at alkhalidint@gmail.com.

Thank you for shopping with alkhalids.com!

International Shipping Policy

This International Shipping Policy applies only to international buyers ordering from Al Khalid Perfumes.

Countries We Ship To

We ship worldwide.

If your country does not appear at checkout, you may contact our customer support team for assistance.

Delivery Time

International orders are delivered within:

⏳ 12–15 days

Delivery timelines may vary depending on customs clearance and local courier processes.

Shipping Charges

A flat shipping fee of:

₹2000 INR per order

is applied to all international shipments.

Customs Duties, Taxes & Import Fees

All customs duties, import taxes, VAT, and any additional fees charged at the destination are the buyer’s responsibility.
These charges are not included in our product pricing or shipping fees.

Return & Refund Policy for International Orders

  • Returns for international orders are allowed, but all return shipping costs must be paid by the buyer.

  • Items must be unused, unopened, and in their original packaging to qualify for a return.

  • If an order arrives damaged, leaking, or incorrect, buyers must report the issue within 48 hours of delivery with clear photo/video proof.

  • After verification, we will offer a replacement or refund as appropriate.